Heidi Craun oversees communications and strategy at Hyde Park Angels, fostering and evangelizing the organization’s brand across all channels. In addition to building HPA’s integrated communications plan and executing its core elements, Heidi manages membership, partnerships, portfolio company support, and community engagement.
A proven entrepreneur, Heidi was previously the VP of Customer Experience at FarmLogs, where she developed and scaled the company’s customer support, success, and education functions. Before joining FarmLogs, Heidi helped manage East Coast rider- and driver-side community operations at Uber, developed and scaled the mobile technical support team at Expedia, created the initial customer-facing documentation and style at Duo Security, and wrote customer documentation for Arbor Networks.
Outside of work, Heidi is the co-founder and President of Intermitten, a Midwest tech conference that provides a platform for people of varying talents and backgrounds to explore and celebrate community, diversity, and creative collaboration. Intermitten’s mission is to unite the Midwest tech community, thoughtfully nurture its development, and highlight it as a hub of and destination for thought leadership in tech.
Heidi earned her bachelor’s degree from University of Michigan and was the 2007 Distinguished Graduate Student in Written Communications at Eastern Michigan University, where she received her master’s degree.